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Social isolation: Leaning on technology for our mental well-being

The Bottom Line

  • In Canada, depression is the most prevalent mental illness amongst older adults. 
  • Telemedicine-based strategies, such as internet-based cognitive behavioural therapy, may have positive impacts on mental well-being by helping to reduce depressive symptoms in community-dwelling older adults.    
  • Check out the mental health resources currently being made available by Canada’s provincial and territorial governments. 

You’ve likely heard the statistic that one-in-five Canadians experience some form of mental illness or mental health problem every year (1). Mood disorders—like depression—are especially prevalent, with over 2.9 million Canadians experiencing a mood disorder in 2022 (2). Amongst older adults, depression is the most common mental illness (3;4). However, technology may offer some help when it comes to keeping us connected with much needed health services. A rapid review has placed the spotlight on technology by investigating the effect of telemedicine as a treatment for older adults with depressive symptoms or disorders who live in the community (3).


What the research tells us

In the case of this review, telemedicine interventions generally referred to telephone-based strategies employed by counselors, social workers, nurses, or psychologists and internet-based cognitive behavioural therapy (CBT) that was sometimes self-guided and other times self-guided with additional feedback from a clinician (3). Although more comprehensive research is needed to further solidify the results, the review found that internet-based CBT may reduce depressive symptoms in community-dwelling older adults who experience depressive symptoms or depressive disorders, compared to usual care.


CBT stands out as a good candidate for improving mental well-being within a virtual setting due to its adaptability (3;5). Another check mark for CBT is that various health care providers are trained to administer it. In terms of telephone-based strategies, only two of six studies that looked at this strategy showed a positive result (3). However, in times of limited access to services, telephone support may still be a worthwhile option.


Taken all together, the use of telemedicine as a way to provide and access mental health resources seems like a valuable strategy to try. Generally, such services could come at a cost depending on factors such as the individual’s personal or provincial insurance plan, etc. However, there’s good news! Canada’s provincial and territorial governments have already moved forward with this strategy, providing a variety of generally free or affordable online, telephone, and mobile application-based resources. This removes barriers to access like cost, transportation, and mobility issues.


Mental health resources in Canada

  • : On this page you’ll find access to mental health resources across all provinces and territories. Services and resources may vary by location—they include: internet-CBT, CBT applications, telephone support, referrals to other resources, and more.
  • Connect with your general practitioner: Your GP or someone on their team may be trained to provide CBT or other mental health services. They may also make referrals to other mental health professionals, resources, or services. There could be costs associated with such referrals. 
  • In immediate crisis: Call 911.  

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References

  1. The Centre for Addiction and Mental Health (CAMH). Mental illness and addiction: Facts and statistics. [Internet] n.d. [cited Sept 2025]. Available from:  
  2. Statistics Canada. Mental disorders in Canada, 2022. [Internet] 2023. [cited Sept 2025]. Available from: 
  3. Goodarzi Z, Watt J, Kirkham J, et al. Depression in community residing elders (DIRE): A rapid review of depression telemedicine interventions for older adults living in the community. CIHR. 2020.
  4. MacCourt PWK, Tourigny-Rivard M-F. Guidelines for comprehensive mental health services for older adults in Canada: Mental Health Commission of Canada, 2011.
  5. Chan M, Jiang Y, Lee CYC, et al. Effectiveness of eHealth-based cognitive behavioural therapy on depression: A systematic review and meta-analysis. J Clin Nurs. 2022 Nov;31(21-22):3021-3031. doi: 10.1111/jocn.16212.

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